Troubleshooting
Solutions for common AP problems, errors, and urgent situations.
Vendor Threatening Late Fees: What to Do
A vendor is threatening late fees or collection action. Here's how to respond professionally, protect your business, and resolve the situation.
Recovering Duplicate Payments - Step-by-Step Guide
Paid the same invoice twice? Learn how to identify, recover, and prevent duplicate payments with this comprehensive recovery guide.
AP Fraud Red Flags - What Every AP Professional Should Watch For
Learn the warning signs of accounts payable fraud. Spot internal and external fraud schemes before they cost your company money.
Vendor Double-Billed Us - What to Do Next
Received duplicate invoices from a vendor? Learn how to identify double billing, dispute the charges, and prevent it from happening again.
Handling Invoice Pricing Discrepancies
Invoice price doesn't match your PO or contract? Learn how to investigate, dispute, and resolve pricing discrepancies with vendors.
Lost Invoice - What to Do When You Can't Find It
Missing an invoice you know exists? Learn how to track down lost invoices, request copies, and prevent invoices from going missing.
Invoice Verification and Fraud Prevention Checklist
Protect your company from invoice fraud with this verification checklist. Covers fake invoices, vendor impersonation, three-way matching, and payment controls.
How to Verify Vendor Banking Changes
Protect your company from payment fraud by properly verifying vendor banking changes. Step-by-step verification process and red flags to watch for.
Invoice Approved But Not Paid - What to Do
Learn why approved invoices sometimes don't get paid and the steps to investigate and resolve the issue quickly.
Fake Invoice Scam - Warning Signs to Watch For
Learn to spot fake invoice scams targeting your AP department. Identify red flags, protect your company, and know what to do if you receive a fraudulent invoice.